Frequently Asked Questions
Everything you need to know about our premium scents and skincare.
How long does shipping typically take?
Standard orders are processed within 2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 10-14 business days depending on customs.
Are your products cruelty-free and vegan?
Yes, all Ranger Station products are 100% cruelty-free. We do not test on animals, and the majority of our formulas are vegan-friendly, using high-quality botanical ingredients.
What is your return policy?
We offer a 30-day return window for unused and unopened products in their original packaging. Please contact our support team to initiate a return label.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor the delivery status.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international customers are responsible for any applicable customs duties or import taxes upon arrival.
How should I store my fragrances to ensure longevity?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.